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MGRAMKnowledge Base

Pause when the balance runs out

What happens when money runs out and how to resume Reply Ads.

Updated October 16, 20261 min read0 views

Reply Ads are paid after each impression. When the balance doesn't cover the next impression, the order stops — your balance never goes negative.

What happens

  • New impressions are no longer assigned; the order status is “Stopped”.
  • Impressions already delivered stay in the stats and are paid.
  • The order itself, its settings, and its limit are kept.

How to resume

  1. Top up: “My profile” → “Top up”. See Topping up.
  2. Open the order in “My orders”.
  3. Tap “Start”.

The order doesn't restart by itself after a top-up — resuming is always your call. This way you fully control spending.

Top up right from the order

If the balance is short when starting or changing settings, the bot shows a “Top up” button with the missing amount. The order parameters are kept for 15 minutes, and after payment the bot brings you back to the same order.

Other reasons for a stop

StatusReasonWhat to do
StoppedYou tapped “Stop” or the balance ran outTop up if needed and tap “Start”
FulfilledThe impression limit is reached“Add impressions” and start again
ExpiredThe chosen display period has endedChange the “Period” in settings and start
ReadyThe balance was topped up or settings were savedTap “Start”

To keep the ads running, keep at least a day's worth of the order's spending on your balance: the order card shows how many impressions the balance covers.